Privacy Policy — Online Exercise Clinic | Exercise Rehabilitation

This privacy policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from https://www.onlineexerciseclinic.com.

PERSONAL INFORMATION WE COLLECT

In short, we do not share your personal personal health information (including your name, date of birth, medical history, phone number, email address, and mailing address) unless it is with your consent or as otherwise permitted by applicable law.

Like many businesses we collect information through cookies and similar technologies when you visit and interact with our website. This information does not reveal your specific identity (like your name and contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, referring URL’s, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for internal analytics and reporting purposes. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

We may collect data necessary to process payment if you make purchases, such as payment instrument number, and the security code associated with your payment instrument. All payment data is stored by stripe.com. You may find their privacy notice link here: http://www.stripe.com/en-ca/privacy.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However despite our safeguards and efforts to secure your information, no electronic transmission on the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.

DO NOT TRACK

Please note that we currently do not respond to do not track browser signals or any other mechanism that automatically communicates your choice not be tracked online.

DATA RETENTION

When you place an order through our website we will maintain your order information for our records unless and until you ask us to delete this information. Regarding your personal health information and/or any medical records that are generated by your interaction with our website or our staff, we keep these records for at least 10 years or for a period of 10 years following the date which the you become 18 years of age.

For more information about our privacy policy or if you have any questions please contact us at info@onlineexerciseclinic.com.